We are always looking to make new friends! If you’re a passionate helper, we want you!
We are always accepting expressions of interest, from all around Australia. Apply using the green ‘Apply now’ button.
If we thing you would make a good friend, we will reach out and may invite you to participate in our video interviews
Your second video interview will be to make your Helper Showcase
Once you have completed the onboarding form, we can provide you with a Contract for Services. Assuming you are happy with the conditions of the contract, you can sign and are officially a part of the team!Â
At this stage, we will set you up on our software app, and can help to make you compliant with NDIS best practices before your first Member meetup
We’ll arrange a meeting between you and our NDIS Member, and if you make a good fit:
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You’ll have access to the RAD within the Helper app, and once signed, we will set that rate in the app. Specific details about how you’re paid will be in your contract for services
You’ve met your first Member and worked out your rates! As long as both parties are happy, we are happy to let you arrange future appointments directly with Members using the app.
We’ll provide information about the app after your onboarding, but you can learn more about it in the section below
Here at Lend A Friend, we have partnered with The Lookout Way to provide our Helpers and Members with a comprehensive software solution for flexible, simple and compliant NDIS service provision
Once set up on our app, and matched with a Member, you will be able to do so many things!
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Directly from your phone you can:
You’ll have access to important Member information and can:
The app manages finance and admin tasks for you, including:
Find app guides:
You can contact the Lend A Friend support team any time by:
Calling the Care Manager listed in your Contract
Emailing:
[email protected]
Emailing:
[email protected]
The Rates Agreement Document (RAD) is how you will capture information about what you will bill for your services
When an incident occurs during a visit with our NDIS Members, Helpers should lodge an incident report.
The easiest way to do this is to open the Helper app, and select the Member you are working with. In their Help Plan, there is a section with all the forms you may need, including the incident report form. Fill out the form and click submit to lodge the incident report.
You can also access the incident report form in the “Resources & Support” section above on this site
All of our Policies and Procedures, including “How to Guides” for Helpers can be found in the policies section of our website.
At minimum, Sole Traders need the following insurance:
Public Liability Insurance of $10,000,000
Professional Indemnity Insurance of $1,000,000
You may choose to take out more insurance. You can learn more about insurance by clicking here
ABN 86 142 233 090
